Terms and Conditions

1. GENERAL PROVISIONS
1.1. These Terms & Conditions define the rules for using the Nuff Respekt online store.

1.2. The store at www.nuffrespekt.com is operated by: Nuff Respekt Łukasz Jarosiński, ul. Warszawska 3/1, 42-202 Częstochowa, Poland.

VAT UE: PL5732675450 | REGON: 240526153 | BDO: 000362858
Registration Organ: President of the City of Częstochowa (since 2006-12-08)
LUCID: DE5410450709482
EPR Packaging UIN: FR475088_01ALQY
Re_fashion  UIN: FR475088_11RJDC

1.3. Contact: e-mail: info@nuffrespekt.com, tel. +48 887804290.

1.4. The Store uses Cookies to ensure the proper functioning of the website. Detailed rules for managing Cookie consents can be found in our Privacy Policy.

1.5. Using the Store requires providing correct personal data. The Customer is obliged to use the website in a manner consistent with the law and good customs.
2. ORDER FULFILLMENT
2.1. Orders are placed using the interactive form on the website.

2.2. A sales contract is concluded when the Customer receives an e-mail confirmation that the order has been accepted for processing.

2.3. Orders are fulfilled within Poland, the European Union, and the rest of the world (excluding markets with logistical restrictions, e.g., UK).

2.4. Registration in the Store is free and voluntary.

3. PRICES (RETAIL AND WHOLESALE)
3.1. Retail Prices: Provided in Polish Zloty (PLN) or Euro (EUR). These are gross prices (including VAT) and do not include delivery costs. For orders shipped outside the European Union, the Customer may be charged additional local customs duties, import taxes, or brokerage fees upon delivery. These charges are determined by the destination country and are the sole responsibility of the Customer.

3.2. Wholesale Prices: Visible after logging into a "wholesale" (hurt) account. These are net prices. The final price and delivery cost are confirmed via proforma invoice after verifying stock availability.

3.3. The price displayed at the time of placing the order is binding for both parties.

4. DELIVERY
4.1. Orders are usually dispatched within 24 business hours from placing the order (Cash on Delivery) or clearing your payment on our account (Pre-payment). If the parcel is returned to the Store because of an incorrect address provided by the Customer, or because it was not collected by the Customer within the designated time, the Customer will be charged for the cost of the return shipment and any subsequent re-delivery. For international shipments returned from outside the European Union (e.g., the United Kingdom), the Customer is solely responsible for ensuring the package is correctly cleared through customs. Any import charges, duties, or brokerage fees resulting from incorrect return labeling shall be borne by the Customer.

4.2. Business days are Monday through Friday. Orders placed on weekends or public holidays are processed on the next business day.

4.3. If the ordered item becomes unavailable, the Store will inform the Customer accordingly. The Customer may agree to extend the order fulfillment time or cancel the order. If the order is cancelled, the Store will refund all payments received from the Customer.

4.4. Delivery time depends on the chosen carrier. Details are available on the page: "Shipping costs and delivery time".

4.5. A proof of purchase (receipt or VAT invoice upon request) is attached to every order.

4.6. If the Store is unable to ship to the recipient's country, it will immediately inform the Customer and refund the paid funds.
5. PAYMENT
5.1. Available methods: Przelewy24 (GPAY, cards, BLIK), PayPal, traditional bank transfer, Cash on Delivery, and cash upon personal pickup in Częstochowa (Poland).

5.2. In the case of pre-payment, the Customer is obliged to pay within 7 days of concluding the contract. After this period, the order may be cancelled.

6. WITHDRAWAL FROM THE CONTRACT (RETURNS)
6.1. Consumers have the right to withdraw from the contract within 14 days without giving any reason. To simplify the return process, the Store provides a dedicated automated return system. The Buyer can submit a return or exchange request directly on the Store's website using the dedicated 'Returns' section located in the footer, or by contacting us directly via email: info@nuffrespekt.com.

6.2. In the event of a valid withdrawal from the contract, the Store shall refund all payments received from the Consumer, including the cost of the least expensive standard delivery method offered by the Store. If the Consumer has chosen a delivery method other than the least expensive standard delivery offered by the Store, the Store is not obliged to reimburse the additional costs. The refund shall be made no later than 14 days from the date on which the Store receives the Consumer's declaration of withdrawal. The Store may withhold the reimbursement until it has received the returned goods or the Consumer has supplied evidence of having sent back the goods, whichever occurs first.

6.3. Free Delivery and Partial Return: (Applies to orders within Poland). If, after a partial return, the value of the order falls below the free delivery threshold, the refund will be reduced by the cost of the original shipping (10 PLN).

6.4. The Consumer shall only be liable for any diminished value of the goods resulting from handling them in a manner other than what is necessary to establish the nature, characteristics and functioning of the goods.

6.5. The right of withdrawal does not apply to goods made to the Consumer's specifications or clearly personalized, in accordance with applicable consumer protection laws.

6.6. NON-EU RETURNS (e.g. United Kingdom, USA, Canada, Australia): For returns shipped from outside the European Union, the parcel must be sent with all applicable customs duties, import VAT and any other import charges prepaid (DDP – Delivered Duty Paid). If your postal operator does not offer DDP shipping, you should use a courier that does (e.g. DHL, UPS, FedEx or DPD). Simply marking the parcel as "Return Goods" or "Returned Merchandise" does not guarantee exemption from customs duties or proper customs clearance upon import into the European Union. The Customer is responsible for correctly preparing the shipment and complying with all applicable customs requirements. The Store will not accept parcels requiring payment of customs duties, taxes or other import charges upon delivery, or parcels held by customs authorities due to incorrect customs clearance.

7. LIABILITY FOR NON-CONFORMITY OF GOODS (COMPLAINTS)
7.1. The Store is liable for any lack of conformity of the goods with the contract that becomes apparent within 2 years of delivery.

7.2. Consumer Rights: In the first instance, the Customer may request repair or replacement of the goods.

7.3. A price reduction or withdrawal from the contract (refund) is only possible in cases specified in the Consumer Rights Act (e.g., when repair is impossible).

7.4. Complaints can be submitted in any form (recommended e-mail: info@nuffrespekt.com). The Store will process it within 14 days.

7.5. If the complaint is accepted, the Store shall bear the costs of repair or replacement of the goods, collecting the goods from the Consumer, and delivering the repaired or replacement goods back to the Consumer.

8. PERSONAL DATA PROTECTION
8.1. The data controller is Nuff Respekt Łukasz Jarosiński.

8.2. Data is processed in accordance with GDPR for the purpose of order fulfillment, complaint handling, and tax purposes.

8.3. The Customer has the right to access, correct, and request the deletion of their data. Details are defined in the Privacy Policy.

9. FINAL PROVISIONS
9.1. The Store strives for amicable dispute resolution. The applicable law is Polish law.

9.2. Consumers may use available out-of-court complaint handling and dispute resolution procedures provided for under applicable Polish and European Union law.

9.3. Consumer protection provisions contained in these Terms & Conditions shall also apply to natural persons concluding contracts directly related to their business activity where such contracts are not of a professional nature for that person, as provided by Polish law.

9.4. All trademarks and company names on the website belong to their legal owners and are used for informational purposes.

Terms & Conditions Update: 04.03.2026

The Polish version of these Terms and Conditions is the original and legally binding version. This English translation is provided for your convenience only.