Help and FAQ
Please note, due to outbreaks of the virus Covid-19 and related restrictions on air traffic, order processing and international shipping at the moment only via Courier (Europe = 14 Euro / USA ASIA AUSTRALIA = 30 Euro). Sorry!
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1. How do I pay for my order?
We accept: PayPal, Przelewy24 (credit cards) or bank transfer. Please check our pdf tutorial: How to Pay
2. Who will deliver my order??
We send your order using Postal Services or Courier (depends on weight and Country).
3. Do you ship worldwide?
Yes, we ship Worldwide. International shipping cost is depends of weight.
4. How much is shipping and delivery?
Pop your items in the shopping cart as you browse NuffRespekt.com and proceed to the cart page.
While visiting your cart, you'll be able to view an estimated shipping cost for the chosen items before heading to the checkout to place an order. From there, once you've provided the delivery address and chosen a shipping method the final costs will be calculated and shown on screen.
5. When should my order arrive?
Usually, from the day your order ships, you can expect to be showing off your purchase in around 5-14 business days if you are from Europe, or 10-30 business days rest of the worlds .
6. What if my order is later than expected?
If your order hasn't reached you within 14 business days, the best first step is to contact your local post office in case they are holding the package for you. If you feel that your order is taking much longer than it should, you've allowed a reasonable time for your local customs to peek at your awesome new stuff, and your local post office was not able to help, contact us and we'll see what we can do.
7. What happens if the item I have ordered is out of stock?
Generally, if an item is showing on our website then it is available to order. However, during busy periods where demand may outweigh the amount of stock we have and we may not be able to fulfil your order. If this is the case, we will let you know as soon as possible.
8. Do you do wholesale?
Yes. Do you have a shop and want to become a Nuff Respekt dealer? Contact us at email@example.com for price lists and current wholesale catalogue.
9. Why didn't I receive email notification?
If you are missing emails from us, please check your email account's Spam or Junk folder to ensure the message was not filtered. If the message was filtered, you may find an option to 'Mark as good' or 'Add sender to white-list.' This will aid in receiving future emails from NuffRespekt.com shop.
10. Why was my order canceled?
Sometimes nuffrespekt.com cancel an order. There are several possible reasons: There was no Bank or PayPal transaction ID associated with your order. If you placed an order and paid via bank / PayPal but the order was cancelled, please submit a ticket and provide your Bank / PayPal transaction ID. Occasionally, orders are cancelled because a customer has provided inconsistent information during the checkout process. If you believe your order was cancelled due to such an error, you should review the details of the transaction.